FAQ

Questions, answered.

Everything about working with us. Can’t find yours? Use the quick chat or the contact page.

01

Getting started

How fast do I get my first ads?

Within 5 business days after your brief and payment. After that, new ads arrive on your plan’s schedule.

What do you need from me?

A short brief, your brand assets and access to your app (a demo account is fine). If you have ads that worked before, send those too.

Can I try you before a monthly plan?

Yes. The Test Pack gets you 3 ads for $450. If you continue, the $450 comes off your first month.

What kinds of apps do you work with?

Subscription apps of every kind: fitness, language, finance, sleep, productivity, games and more. If people can download it, we can make ads for it.

02

Working together

What’s working together like?

Simple. You send a brief, we send ads. All feedback lives in one chat thread, so nothing gets lost in long email chains and there are no meetings to schedule. Most messages get a reply the same day.

How do I give feedback?

Right in your dashboard or the chat thread. Leave a note on each ad and we take it from there.

What if I don’t like an ad?

Every ad includes 2 revision rounds. If a concept misses completely, we rework it.

03

The ads

What kinds of ads can you make?

UGC style ads, AI video, motion graphics, app promos, explainers and 3D. If your app needs it, we can make it.

How is this different from AI ad tools?

AI tools give you a video. We give you an idea that works. Every ad starts with a real angle and a written hook, then gets edited, timed and finished by hand. We use AI where it makes the ad better, and craft everywhere else.

What sizes do I get?

Every ad comes in 9:16 and 4:5. Scale plans also get 1:1 and 16:9.

Who owns the ads?

You do. Every ad you pay for is yours to run as a paid ad, on any platform, for as long as you want.

04

Plans and payments

How do I pay?

Right here on the site by card, Apple Pay or Google Pay. Checkout runs on our bank’s secure payment page, so we never see your card details. Monthly plans renew each month and you can cancel anytime.

Can I pause or cancel?

Yes. Plans are month to month. Pause or cancel any time before your next billing date.

Can I switch plans?

Yes. Move up or down any month, and the change starts with your next billing date.

Do I need an account?

Your account is created at checkout. It’s where you track projects, chat with us and download every delivery.

Still have a question?

Ask in the quick chat for a fast answer, or write to us for anything longer.

Contact page